Patient Access Coordinator
Old Dominion Infusion
Patient AccessRichmond, VAFull timeOn site$70k–$78k/yrPosted Nov 7, 2026
About the role
Be the first point of contact for patients and referring offices. You will handle referrals, benefits checks, and scheduling so patients can start therapy quickly.
Responsibilities
- Process new referrals and schedule infusion appointments
- Verify insurance benefits and submit prior authorizations
- Enroll patients in manufacturer copay and assistance programs
- Answer patient questions about coverage and costs
Qualifications
- 2+ years of healthcare access, prior authorization, or billing experience
- Familiarity with commercial, Medicare, and Medicaid coverage
- Strong phone and customer service skills
Benefits
- Medical, dental, and vision insurance
- 401(k) with employer match
- Paid time off and paid holidays
- Weekday daytime hours with no nights, weekends, or call